Return and Refund Policy

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Return and Refund Policy

Terms of Return
Items must be returned within 15 days of receiving your order.

Condition of Return
Products must be returned in new condition, with all original packaging and accessories included.

Reason for Return
Returns are accepted for reasons such as receiving a damaged item or the wrong product.

Return Process
To initiate a return, please email us explaining why you would like to return the item. We’ll provide instructions for sending it back.

Refund Process
Once we receive and inspect the returned item to confirm it’s in its original condition, we’ll issue a full refund minus shipping costs (both to and from).

Contact
For all return-related inquiries, please email: Charvels@sbcglobal.net